Frequently Asked Questions

Yes, our service is 100% free for homeowners. There are no hidden fees or obligations. We are compensated by the contractors in our network, not by you. You can request quotes, compare options, and make your decision without any cost.

Simply fill out our quick online form with your project details. We then match you with up to 4 pre-screened, licensed roofing contractors in your area. These contractors will contact you to provide free quotes. You can compare the quotes and choose the best option for your needs - or choose none at all. There's never any obligation.

Most homeowners receive their first contact from a contractor within 24 hours. Depending on your location and the time of year, you may receive quotes even sooner. Our contractors understand that timely responses are important to homeowners.

Absolutely not. There is no obligation to accept any quote you receive. Our service is designed to help you compare options and make an informed decision. You are free to choose the contractor that best fits your needs and budget, or decide not to proceed at all.

Every contractor in our network undergoes a thorough screening process that includes: license verification, insurance verification (general liability and workers compensation), background checks on owners and key employees, review of customer feedback and ratings, and verification of years in business. We only work with contractors who meet our high standards.

Yes, all contractors in our network are required to maintain valid licenses and insurance. We verify this information when they join our network and conduct periodic re-verification. This protects you from liability and ensures the work is performed by qualified professionals.

We take customer satisfaction seriously. If you experience any issues with a contractor from our network, please contact us immediately. We will work with both you and the contractor to resolve the issue. Contractors who fail to meet our standards or receive consistent complaints are removed from our network.

Common signs that you may need a new roof include: your roof is 20+ years old, shingles are curling, cracking, or missing, you see daylight through roof boards, there are water stains on your ceiling, granules are accumulating in gutters, or you have recurring leaks. A professional inspection can help determine the best course of action.

Most residential roof replacements can be completed in 1-3 days, depending on the size of your home, the type of roofing material, and weather conditions. Larger or more complex projects may take longer. Your contractor will provide a more accurate timeline based on your specific project.

Our contractors work with a wide variety of roofing materials including: asphalt shingles (the most popular choice), metal roofing, tile (clay and concrete), slate, wood shakes, and flat roofing materials (TPO, EPDM, modified bitumen). Each material has its own benefits in terms of durability, appearance, and cost.

Many homeowner's insurance policies cover roof damage caused by storms, hail, fire, and other sudden events. However, they typically don't cover damage from normal wear and tear or lack of maintenance. Our contractors can help assess whether your damage may be covered and assist with the insurance claim process if needed.

The cost of a new roof varies based on factors like the size of your roof, roofing material chosen, roof complexity (slopes, features), your location, and current material costs. On average, a new asphalt shingle roof costs between $5,000-$15,000 for most homes. Premium materials like metal or tile can cost more. Getting multiple quotes helps ensure you get a fair price.

Many contractors in our network offer financing options to help make roofing projects more affordable. Options may include monthly payment plans, 0% interest promotions, and various term lengths. Ask your contractor about financing options when discussing your quote.

Getting multiple quotes helps you: understand the fair market price for your project, compare different approaches and recommendations, evaluate the professionalism of different contractors, and potentially save money (our users save an average of $2,500). Even if you have a contractor in mind, getting additional quotes ensures you're making an informed decision.